YOUR REVENUE IS LOSING ALTITUDE. TIME TO PULL UP
ClimbRate turns product usage data into real-time retention signals giving Customer Success, Sales, and Rev Ops teams a shared cockpit view of accounts at risk.
See which accounts are thriving and which are already slipping beneath the radar.
You don’t need more data, you need clarity. ClimbRate fuses usage, engagement, and product behavior into one unified health score. Track your customer base at a glance: average health, declining accounts, and recovery trends... all updated in real time.
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This isn’t vanity metrics. This is actionable insight. You’ll spot risk before customers raise their hand to complain.
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Identify weak spots in your funnel
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Halt usage decay with proactive intervention
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Align your CS, RevOps, and Product teams around one truth
From Red Flags to Flight Plans.
The moment ClimbRate detects revenue turbulence, Revenue at Risk Playbooks kick in.
Each playbook maps the who, what, and when of your team’s response. Whether that means assigning outreach to Customer Success, surfacing a tailored offer, or escalating to Sales before renewal slips away.
Automated, accountable, and customizable! Whether you leverage our playbooks or build your own, give your team a clear course of action while keeping leadership aligned on the path to retention.
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Automate escalation: Trigger the right response the instant churn risk spikes.
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Assign ownership: Make accountability visible, no more lost follow-ups.
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Close the loop: Track outcomes, iterate, and refine your playbooks over time.
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Integrate everywhere: Sync tasks directly with Slack.​
Don’t let cancel requests walk out the door, flip them into retention opportunities.
When a user clicks “Cancel,” ClimbRate doesn’t shut down — it activates. We analyze churn probability, historical behavior, and offer acceptance patterns in real time to decide: meet them with a discount, pause, plan switch, or goodwill gesture.
No scripts. No templates. Adaptive Offers deploy the right offer, at the right time, to the right customer — turning high-risk cancels into revenue-saving wins.
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Personalized counteroffers, dynamically triggered
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Cool-down rules and anti-gaming built-in
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Built-in feedback loop to refine offers over time
